First login to the app with login and without password

Start EasyMerch app. Click «I agree to data collection terms and conditions», then click «Go to Next»

Wait for the update to download. If the update does not download, check your internet connection, turn Airplane Mode on and then off, restart the app, and try again

When the update loads in the «Allow EasyMerch to use your location?» pop-up window, click «Allow While Using App»

In the next pop-up window «EasyMerch Would Like to Access the Camera», click «OK»

Click «Sign in (for clients)»

Please contact your manager or project team to provide you with a temporary password. This password will only be valid for one login

Then, you will need to log in using the temporary password and click on the button «Save»

In the field «Old password» you need to enter the password that your manager or project team just gave you

In the field «New password» enter the desired new password

The password must meet the following requirements:

• Minimum length — 8 characters
• Contains a lowercase Latin letter
• Contains an uppercase Latin letter
• Contains a number
• Consists of Latin letters, numbers and acceptable special characters

If the condition is met, it will have a check mark and the condition itself will turn gray. You need all the conditions to be met, otherwise you will not be able to change the password

Click «Generate password» if you do not have any password preferences, in which case the password will immediately meet the required conditions

If your account uses two-factor authentication by phone call, after you enter your login details, the number that is linked to your account will receive a call. Enter the last 4 digits of the number that is calling and click «Submit»

If your phone number is incorrect on the screen, contact the person who issued your login details to change the phone number

If the number is correct but no call is received, check that the mobile network is switched on on your device