Switch user account with login and without password

Start EasyMerch. Wait for the status in the top hat «data refreshed, you can work». Click on App Menu

Click «Switch User Account»

Enter your login and server in the appropriate fields, leave the password blank, if you haven't been given one because it hasn't been set yet. The data should have been given to you by the company you work for. If the data has been lost, please contact the person who issued them to get a new login and server

Server - the name of the company you work for, for example Fazer, Lavazza, Huawei, etc.

Click «Enter»

If the red error «Login/password is incorrect» appears at the top, check that the login is entered correctly. The server has been entered correctly

If the start screen opens and a red «Wrong server (please check server name in settings)» error appears at the top, tap on the App Menu

Click «Switch User Account»

Enter the login again. Check that the server is entered correctly, click «Enter»

If you still can't log in, contact the person who sent you the login and server so that they can verify the correctness of the given data. It is possible that the login is disabled, or not even created, or has already been assigned a password

If your account uses two-factor authentication by phone call, after you enter your login details, the number that is linked to your account will receive a call. Enter the last 4 digits of the number that is calling and click Submit

If your phone number is incorrect on the screen, contact the person who issued your login details to change the phone number

If the number is correct but no call is received, check that the mobile network is switched on on your device

If you were able to get in, the password that the system has just assigned to your login will appear on the screen. Make a note of the password that appears on the screen so you don't forget or lose it. Click «Enter»