Make a Problem Report

In case you started your visit and filled out the Check-in, but later realized that you cannot continue for some reason (for example, the store is closed or you are turned away for some reason), you can fill a «Problem report»

This report can be found in sets of report, and comes after Check-in

Click «Fill» to go to the problem report

Select the problem type depending on the situation that occurred

You can also leave a comment on the issue

After selecting the type of problem, click the «Send with Photo» button, take a photo and attach it to the report. This way you can immediately close the report without filling out the remaining reports

After submitting a problem report in the sets of reports, Check-out will immediately become available to you, and other reports may close automatically depending on the server settings

Fill out and submit Check-out before leaving the point of sale to close your visit and continue working in next shop