Instructions

Instructions

Mobile App
App installation
Installing the app on Android from Google Play
Installing the app on iOS from the AppStore
Installing the app on Huawei from AppGallery
Installing the app on Android from the EasyMerch website
Login to the app
First login to the app with login and password
First login to the app with login and without password
First login to the app with QR code
Switch user account with login and password
Switch user account with login and without password
Switch user account with QR code
Deleting an account
Getting started
Providing the required permissions for Android
Providing the required permissions for iOS
Change your password (if you know your current password)
App freezes or closes spontaneously on Android
Offline mode
App settings
Clearing the cache
Location
Setting up Location Detection on Android
Setting up Location Detection on iOS
Sending a request for correction of store's coordinates
Queue
Removing errors from the queue
The queue
Filling out reports
Visiting a store from the Manager Area
Camera with image recognition
Rules for photographing scenes for recognition
Administrative Tasks
Set Tasks
Resetting a password to a subordinate
Analytics
View the Previous Reports
Analytical charts on the main app screen
Subordinates' positions
Movements of subordinates
History of tasks assigned
Help
Contacting support chat from app
Contacting support chat from Telegram
How to update the Play Store
For Merchandisers
Visit a Store
Send Single Reports
Special Task Performance
Make an Availability Report
Make a Planned Promotion Report
Make a Photo Report
Make a Check-in Report
Make a Check-out report
Make a Problem Report
View Shop Information
For Sales Representatives
Product Order
Unplanned Visits
Make a Local Promotion Report
Add Сities to the System
Price List
Shop Information
Trade Receivables of Stores
Add New Shops in app
For Supervisors
Plan Implementation Analysis
Check and Approve Orders
Receivables of Sales Representatives
Operate Secondary Placements
Web Interface
Login to the web
First login to the web with login and password
First login to the web with login and without password
Support chats
Handling support chats
Setting up rules in support chats
Setting up response templates in support chats
Help
Contacting support chat from site
Employees
Creation, appointment and reassignment of a individual
Bindings of responsible employees
Changing/resetting an employee's password
Creating and editing visit plans on the site
Operational Tasks
Set Tasks
Edit a Visit Plan
Create a Promotion
Send the Field Employees on Vacation
Administrative Tasks
Create Networks, Formats and Stores
Create Products and Categories
Create Planograms
Customized Reports: Setting Reports and Problems to Be Sent by Email
Analytics
Geographical Reports
Employees
Stores
Questionnaire Results
Local Promotion Campaign
Photos
Product Orders
About the Web Interface
About EasyMerch
Android minimum system requirements
iOS minimum system requirements
Supported Report Types
Access Permissions
Positions (Merch, SV, ASM, UM, Admin)
Compensatory Leave, Vacation and Off-schedule Work
Integration with 1C, SAP, AXAPTA and Other Systems

Field staff automation system for collecting and analyzing data. Integration with external systems.
Mobile merchandising and sales automation system.

Links

Site map

Privacy policy

Contacts

971-4-568-4434

971-50-561-2296

info@easymerch.com, office@easymerch.com

Dubai, Internet city free zone, bld @14 office 206

© 2013 – 2021 PRONETCOM FZ-LLC. All rights reserved
Instructions
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